Terms of Service
Effective September 11, 2026
These terms describe use of the Iron Lion Detailing website, requests for mobile detailing, and participation in our technician application, supply-registration, and review features. Please read them before submitting a request or payment. Contact Customer Support with questions.
Bookings and service availability
Provide accurate contact, vehicle, location, and appointment information. You must be an adult authorized to arrange service for the vehicle. A preferred date and time is a request, subject to provider availability and confirmation. A payment receipt confirms payment; it does not by itself guarantee a particular technician or appointment slot.
Tampa Bay is our launch market. Technician applications are accepted from all 50 states, but an application option does not mean customer service is available in every location.
Prices and service scope
Displayed prices are starting estimates. Full Detail starts at $150 for sedans and SUVs and $225 for pickup trucks. Exterior or Interior Only starts at $75; confirm which service you want when arranging the appointment. Vehicle condition, size, requested work, and approved extras may affect the final quote.
Carpet and upholstery shampooing is a $100 add-on and requires two appointment time slots. Pet-hair removal is an additional $70. Other custom a la carte extras, such as interior protectant or deodorizer, are an additional $50 each. Request custom extras through booking notes or support and confirm availability and the price before work begins; extras not itemized in checkout are not included in the online estimate.
Confirm the final scope and price with Iron Lion before authorizing additional work. Detailing results depend on the vehicle's condition; cleaning may not remove every stain, odor, scratch, or sign of wear.
Deposits and payments
The online booking flow calculates a 25% deposit from the displayed estimate and sends you to Stripe-hosted checkout. The deposit is a part-payment toward your service, not an additional service charge. Any remaining balance depends on the agreed final total and payments already made.
Do not submit another payment if you are unsure whether a previous attempt succeeded. Contact support with your receipt or booking reference so we can review the payment. Never send full card details through booking notes or support.
Cancellations, rescheduling, and refunds
Contact support as soon as possible to request cancellation, rescheduling, or a refund. Provide your booking reference, appointment date, and reason. Rescheduling depends on availability and may be necessary because of weather, unsafe conditions, or provider availability.
Refund requests are reviewed using the booking details, work already performed, any specific terms disclosed and accepted for the appointment, and applicable law. This page does not designate all deposits as nonrefundable. Ask support to confirm any appointment-specific cancellation conditions before paying if you need clarification.
Payment disputes and service concerns can be raised through support. Nothing in these terms removes rights you have under applicable consumer law.
Preparing for your appointment
Arrange lawful access to the vehicle and a suitable work area. Remove valuables and personal items and tell the technician about existing damage, sensitive finishes, or known hazards. Confirm any access, water, or power requirements before the appointment. Unsafe work may need to be postponed or declined.
Report concerns about completed work promptly with your service date and a description so Iron Lion can review the matter with you.
Referral offer
REFERRAL25 provides 25% off qualifying bookings. Qualifying referrals are unlimited. One discount applies per booking, the offer cannot be combined with other offers, and the referred booking must be completed. Restrictions apply. Confirm eligibility with support; entering a code or seeing an estimated discount does not establish that every referral condition has been met.
Technicians and coming-soon supplies
Applications are reviewed for potential participation by independent detailing businesses. Applying does not guarantee approval, employment, an exclusive territory, a minimum number of jobs, or earnings. Any provider fees, assignments, payouts, insurance requirements, or other working arrangements must be covered by a separate agreement before participation.
The technician chemical and accessories offering is coming soon. Registration requires accurate business and license information and the licensed state. Registration is a request for approval, not a purchase or permission to order. Package previews may change before launch. Approved access and any eventual purchases will be subject to the terms provided at that time.
Reviews and acceptable use
Submit only honest reviews based on your own experience and content you have the right to share. With your review consent, Iron Lion may publish your submitted name, rating, service, and review after moderation. Do not submit unlawful material, impersonate someone, expose private information, spam forms, harvest personal contact details, or interfere with website security or availability.
Website artwork and content are provided to describe our services. Do not reuse them commercially without permission. Ordinary links to our public pages are welcome.
Privacy, updates, and contact
Our Privacy Policy explains how submitted information is handled. This website may be updated and may occasionally be unavailable. New prices or terms will be displayed with an updated effective date; changes do not automatically rewrite an already agreed booking.
For questions about these terms, an appointment, or payment, use Customer Support.